Job Description

Req ID | Saitama, Japan, ZF CV Solutions Japan, IncWABCO Japan Inc.

About the Team:


Our Customer Quality team works closely with major Japanese automotive customers to ensure product quality, rapid issue resolution, and continuous improvement across projects. The team collaborates with global manufacturing plants and suppliers, serving as the key gateway for customer feedback and quality requirements. As a Customer Quality Expert, you will play a central role in strengthening customer trust and driving quality excellence.

What You Can Look Forward to as Customer Quality Expert:

  • Perform initial confirmation of 0km claims, issue QR6S, and promote and track QR6S progress.

  • Support root cause analysis and development of effective countermeasures.

  • Confirm issue closure and ensure recurrence prevention.

  • Share and enforce best practices (PRP).

  • Enter and manage 0km claim data in SAP.

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    Job Details

    Location
    Higashimatsuyama, Saitama Prefecture, Japan
    Job Type
    Full-time
    Category
    Business Operations Specialists
    Posted Date
    February 01, 2026
    Deadline
    March 13, 2026