Customer Relations Ambassador

Job Overview

Are you a seasoned professional with a passion for delivering exceptional customer experiences? We are seeking an experienced Customer Experience Executive to join our team. As a key member of our sales and service team, you will be responsible for driving revenue growth and ensuring high levels of customer satisfaction.

In this role, you will work closely with the Centre Team and Director to achieve sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover. You will also be responsible for achieving high-calibre responses from clientele email/WhatsApp inquiries and phone calls within internally assigned Service-Level Agreements (SLAs).

• Flexible working hours including weekends
A strategic mindset with the ability to think critically in various sales situatio...