Customer Relations Associate Intern

Job Summary
As a Customer Relations Associate Intern (CRA Intern), you will play an integral role in ensuring excellent customer service, smooth administrative operations, and a safe learning environment. This internship programme offers hands-on training and development, ideal for A Level graduates looking to kick-start a career in customer relations and centre operations. The programme duration is 8 months, running from January 2025 to August 2026.

Key Responsibilities:

Customer Service Excellence:

● Attend customer queries in a positive, professional manner.

● Provide course consultations, guiding prospective and existing customers with programme details.

● Establish rapport and build long-lasting relationships with students and parents.

● Be proactive in providing customer support across multiple channels.

Administrative Operations:

● Handle student enrolments, withdrawals, transfers, make-up sessions, and ensure all doc...