Customer Relations Executive

We are seeking a Customer Relations Executive to join a dynamic real estate organization. The role is ideal for a customer-focused professional with experience in the real estate sector, particularly with property developers handling post-sales and property handover activities . The successful candidate will play a key role in ensuring a smooth handover process and maintaining strong, long-term customer relationships.

Key Responsibilities

• Serve as the primary point of contact for customers during the property handover and post-sales phase.
• Manage customer communications professionally via phone, email, and face-to-face interactions.
• Coordinate with internal departments (sales, legal, finance, facilities, and operations) to resolve customer queries and issues efficiently.
• Guide clients through the property handover process, including documentation, approvals, snagging coordination, and final handover steps.
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