Job Description
- Opportunities for personal and professional growth.
- Shape and build the Customer Relations function from the ground up.
About Our Client
Our client is a well-established, family-owned business with deep roots and a strong brand reputation in Northern Luzon.
Job Description
- Develop and lead strategic initiatives aimed at enhancing customer engagement, retention, and satisfaction.
- Manage relationships with existing customers to maximize loyalty and lifetime value.
- Lead the development of customer engagement and retention strategies
- Design and execute programs that strengthen brand loyalty and satisfaction
- Manage relationships across customer touchpoints, ensuring consistent, quality service
- Analyze feedback and consumer behavior to drive actionable insights
- Work cross-functionally to embed a customer-first mindset across the business
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