Job Description

Job description


About the job

  • To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
  • Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
  • Ensure that customers issues are handled efficiently and with empathy.
  • Actively working towards fulfilling the four tasks of the store.

  • Your assignment

  • I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
  • I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers future shopping experiences.
  • I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
  • I know ou...
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