Job Description
Job description
About the job
To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular: Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store. Ensure that customers issues are handled efficiently and with empathy. Actively working towards fulfilling the four tasks of the store.
Your assignment
I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business. I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers future shopping experiences. I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan. I know ou...
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