Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus


• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• People-oriented


• Proactive in problem solving


• Dedicated to customer service


• Bilingual - Spanish preferred