Customer Relations Specialist, Global Services

Customer Relations Specialist, Global Services

Join to apply for the Customer Relations Specialist, Global Services role at BRP.

We’re looking for a customer relations specialist to solve problems, and win back and retain the most demanding customers in our global network (Americas, EMEA and Asia-Pacific). You'll be working closely with the dealer network, customers and your customer service colleagues.

Opportunities

• Find, negotiate and propose creative solutions to complex customer problems through discussions and written communications.
• Identify and elevate customer dissatisfaction to improve operational processes.
• Find the right balance between the needs of the company and those of its customers, using best practices in customer experience.
• Establish relationships with other company functions and departments to mobilize the right resources at the right time to optimize problem resolution.

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