Job Description
YOUR TEAM
The Customer Operations Team sits within Intellihub’s Customer Service Operations function and plays a critical role in delivering high‑quality service at scale. We partner closely with our offshore delivery team, providing training, process guidance, and operational oversight to ensure efficient, consistent outcomes.
The team also manages the ServiceNow platform for retailer enquiries and supports Accredited Service Providers (ASPs) through key back‑office operations. From smart meter rollouts and service lifecycle management to incident response and end‑user scheduling, we either deliver these services directly or enable our offshore partners to do so effectively ensuring smooth, reliable execution across the customer journey.
YOUR ROLE
This role plays a key part in connecting new homes to the electrical network and delivering a seamless customer experience. Working closely with the Deploy...
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