Customer Relationship Coordinator

Ewarans Sdn Bhd – Mont Kiara, Kuala Lumpur

This position is based at Solaris Mont Kiara .

Own transport is required as public transport accessibility is limited.

About the Role

We are seeking a proactive and customer-focused Customer Relationship Coordinator to deliver an exceptional service experience to Advansa’s customers. This role is integral in managing customer orders, enquiries, and ongoing relationships while ensuring accuracy, efficiency, and professionalism at all times.

Key Responsibilities

• Deliver a high standard of customer service across all customer touchpoints, consistently representing Advansa in a positive and professional manner.
• Receive and manage customer orders and general enquiries via phone and email.
• Respond promptly, professionally, and courteously to all customer enquiries and complaints; document issues accurately and elevate to the Team Lead where required.
• A...