Customer Relationship Executive

About the Role

We are seeking a proactive and customer-focused  Customer Relationship Executive   to build strong client relationships and drive business growth. The ideal candidate excels in communication, problem-solving, and delivering exceptional customer experiences while identifying opportunities to increase engagement and revenue.

Key Responsibilities

1. Customer Relationship Management

• Build and maintain long-term, trust-based relationships with customers.
  

• Understand customer needs, preferences, and challenges to provide personalized support.
  

• Act as the primary point of contact for all customer interactions.
  

2. Account Management

• Manage customer accounts to ensure satisfaction and retention.
  

• Identify upselling and cross-selling opportuniti...