Job Description
We are looking for a CRM Executive (preferably from the Hospitality industry) who can bring in a service-oriented mindset, strong interpersonal skills, and a customer-centric approach to enhance client relationships and drive customer loyalty.
Key Responsibilities :
Key Responsibilities :
- Provide a warm, professional, and personalized welcome to each client, ensuring a memorable customer experience.
- Handle inquiries, concerns, and complaints efficiently across multiple channels (in-store, phone, email, WhatsApp, and social media).
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