Customer Relationship Management Specialist

Job Title: Senior Executive / Lead – CRM & Business Enablement

Department: CRM Business Support

Location: Gurgaon (On-site)

Company: CVanté

Employment Type: Full-time

Role Overview

CVanté is looking for a proactive CRM & Business Support professional who will act as the first relationship touchpoint for prospective clients. This role combines client interaction, pre-sales coordination, and CRM ownership, ensuring leads are nurtured, qualified, and routed effectively before moving into the sales pipeline.

The CRM Specialist will oversee day-to-day customer relationship management processes, manage and optimize CRM systems, handle client interactions, and collaborate with sales teams to build strong, enduring customer relationships. The role also includes analyzing consumer data to improve custom...