Customer Relationship Management Specialist

Job Description

We are seeking a detail-oriented and proactive CRM Associate Manager specializing. The ideal candidate will manage end-to-end execution across all CRM channels - including Push, Email, SMS, WhatsApp, RCS, and in-app journeys while ensuring high-quality delivery and performance. The role requires close collaboration with cross-functional teams such as Marketing, Product, Analytics, Sales, and others, as well as coordination with external partners and platform teams. The objective is to deepen customer engagement, optimise lifecycle journeys, and drive measurable business growth.

Interested candidates can share profiles on [HIDDEN TEXT]/8529248510

Responsibilities:

• Develop and execute end-to-end App push, WhatsApp, SMS, email campaigns, including planning, content creation, testing, deployment, analysis & reporting.
• Manage and optimize our CRM infr...