Customer Relationship Management Specialist-(ZOHO)

Job Title: Customer Relationship Management Specialist (Zoho)

We are seeking an experienced Customer Relationship Management Specialist with a strong background in Zoho CRM to join our team. The ideal candidate will have 6+ years of experience in managing and analyzing customer relationships using Zoho CRM.

Key Responsibilities:

- Utilize Zoho CRM to manage customer interactions, track sales, and analyze customer data

- Generate reports and analyze data to identify trends and areas of improvement

- Perform data analysis to optimize customer relationship management strategies

- Develop and maintain accurate and up-to-date customer records in Zoho CRM

- Provide actionable insights and recommendations based on data analysis and reporting

Requirements:

- 6+ years of experience in customer relationship management, preferably with Zoho CRM

- Strong knowledge of Zoho CRM, repo...