Customer Relationship Manager (CRM)

Job description

What you will work on:
● Proven experience as telesales representative in a BFSI sector who should have an experience in an
outbound & Inbound Sales process With proven track record of successfully meeting sales targets.
● Outstanding negotiation skills with the ability to resolve issues and address complaints.
● Call handling as per defined standards
● Go the “extra mile” to meet sales quota and facilitate future sales.
● Understanding the customer needs & building positive relationships with customers.
● Identify prospective customers and execute the disbursement within the credit parameters and process of
the organization
● Converting leads from Platforms into Loans by helping Credit team to receive all the required documents
and applications
The ideal candidate:
● Prior experience in sales of financial products is preferred
● Excellent interpersonal communication skills.
Qualification and Experience:
● Educational Qualification: Graduates / MBA in Finance.
● Proficiency in languages – English, Hindi