Customer Relationship Manager (CRM)

Job description

What you will work on:

● Proven experience as telesales representative in a BFSI sector who should have an experience in an

outbound & Inbound Sales process With proven track record of successfully meeting sales targets.

● Outstanding negotiation skills with the ability to resolve issues and address complaints.

● Call handling as per defined standards

● Go the “extra mile” to meet sales quota and facilitate future sales.

● Understanding the customer needs & building positive relationships with customers.

● Identify prospective customers and execute the disbursement within the credit parameters and process of

the organization

● Converting leads from Platforms into Loans by helping Credit team to receive all the required documents

and applications

The ideal candidate:

● Prior experience in sales of financial products is preferred

● Excellent interpersonal communication skills.

Qualification and Experience:

● Educational Qualification: Graduates / MBA in Finance.

● Proficiency in languages – English, Hindi