Customer Relationship Manager (CRM) - Relocation

We are looking for experienced CRM Managers, Operationals, and CRM Executives to join our growing team at different seniority levels — from CRM Manager to CRM Head . This is a unique opportunity to influence customer engagement strategy on a global scale and build best-in-class CRM processes across multiple products.

All the roles are on-site in Warsaw or Valencia.

Key Responsibilities

• Define, implement, and continuously optimize CRM strategy across all communication channels (Email, SMS, push notifications, in-app, and onsite messaging)
• Own the customer lifecycle, ensuring effective onboarding, engagement, retention, reactivation, and churn prevention
• Plan, execute, and evaluate CRM campaigns with a strong focus on personalization, segmentation, and measurable impact on ROI
• Collaborate with cross-functional teams (content, design, product, analytics) to ensure campaigns are crea...