Customer Relationship Manager

Job description

What you will work on:

● Proven experience as telesales representative in a BFSI sector who should have an experience in an outbound & Inbound Sales process With proven track record of successfully meeting sales targets. ● Outstanding negotiation skills with the ability to resolve issues and address complaints. ● Call handling as per defined standards ● Go the “extra mile” to meet sales quota and facilitate future sales. ● Understanding the customer needs & building positive relationships with customers. ● Identify prospective customers and execute the disbursement within the credit parameters and process of the organization ● Converting leads from Platforms into Loans by helping Credit team to receive all the required documents and applications

The ideal candidate:

● Prior experience in sales of financial products is preferred ● Excellent interpersonal communication skills.

Qualification and Experience:

● Educational Qualification: Graduates / MBA in Finance. ● Proficiency in languages – English, Hindi