Customer Relationship Manager (South Cebu & Bohol)

Customer Relationship Manager (South Cebu & Bohol)

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A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. This role will be assigned in South Cebu & Bohol.

Duties and Responsibilities

• Relationship management: Develop and nurture relationships with clients by understanding their needs, goals, and preferences. Actively engage and communicate with clients to build trust and ensure their satisfaction with the company’s products or services.
• Client retention: Focus on retaining existing clients by addressing any concerns, resolving issues, and providing a high level of customer service. Proactively identify and mitigate any risks or challenges that may impact client satisfaction or loyalty.
• Account management: Ser...