Job Description
Customer Resolution Advisor (Complaints) Portsmouth | Hybrid Working Salary :£18 per hour (£34,665.99 FTE) Duration :4-week contract although this could be extended
Hours :Monday to Friday 37 hours per week
Dynamite recruitment is working in partnership with a well-established organisation who are based in Portsmouth.
Due to a busy period, we're currently recruiting Customer Resolution Advisors to support a busy complaints team on a short-term assignment.
This role will focus primarily on Stage 1 complaints, with potential exposure to Stage 2, and more senior escalations at Ombudsman level
As a customer resolutions advisor / complaints hander
You'll manage complaints end to end, ensuring customers receive fair, timely, and high-quality resolutions in line with internal policies and regulatory requirements. You'll work closely with operational teams to resolve issues at the earliest opportunity while keeping customers fully inform...
Hours :Monday to Friday 37 hours per week
Dynamite recruitment is working in partnership with a well-established organisation who are based in Portsmouth.
Due to a busy period, we're currently recruiting Customer Resolution Advisors to support a busy complaints team on a short-term assignment.
This role will focus primarily on Stage 1 complaints, with potential exposure to Stage 2, and more senior escalations at Ombudsman level
As a customer resolutions advisor / complaints hander
You'll manage complaints end to end, ensuring customers receive fair, timely, and high-quality resolutions in line with internal policies and regulatory requirements. You'll work closely with operational teams to resolve issues at the earliest opportunity while keeping customers fully inform...
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