Job Description

Job Description

  • Build a District Retention Program that includes coverage for all customers producing revenue in our District
  • Oversee strategic growth of LAM and CAM customers through regular business reviews
  • Assist Product Managers in developing Product level retention programs
  • Management of CAM’s & LAM’s
  • Facilitate monthly branch retention meeting
  • Develop and protect content driven business reviews that protect our core retention pillars:Confirm we are expertsAlign with Sales StrategyPerformance MetricsValue Add; Joint initiatives and quantify savings/cost avoidanceInformation which tells a story or prompts discussion (no data dumping)
  • Build and protect consistency in our branch and service offerings
  • Direct, drive and ensure that all new clients receive benefits from a formal transition
  • Measure and analyze Customer revenue trends and proactively communicate these trends
  • Drive consistency a...

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