Job Description

A growing real estate startup in Barcelona is seeking a Customer Retention Team Lead to elevate guest experience across multiple portfolios. In this hands-on leadership role, you will oversee a team of Senior Guest Relations Managers, ensuring excellence in service while managing operational KPIs. Ideal candidates will have 5-8 years of experience in hospitality or operations management, strong analytical skills, and outstanding communication abilities in English and Spanish. Join us in revolutionizing the residential rental market!
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