Job Description
About us:
Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.
Location : South Delhi, New Delhi
Experience: 2+ Years
Budget : Up to 5 LPA + ESOPs
Work Schedule : 6 days a week
Roles and Responsibilities:
Reach out to inactive or dormant app users via calls, messages, or other communication channels
Understand why users stopped using the app and address their concerns
Encourage users to re-activate and start using the app again
Build and maintain positive relationships with users
Maintain basic records of user interactions and outcomes
Share customer feedback and insights with internal teams
Skills we are looking for:
Strong communication skills (verbal and written)
Customer handling & relationship management abilities
Persuasion and negotiation skills
Basic understanding of sales or customer conversion
Empathy, patience, and a problem-solving mindset
Comfortable speaking with users and handling objections
Ability to work in a fast-paced startup environment
Why Jumbo:
Work directly with founders and leadership.
Opportunity to shape culture, policies, and people strategy.
Fast learning, high ownership, and real impact.
At Jumbo, we are proud to offer equal opportunities to all. We embrace diversity and inclusion in every aspect of our work. We are committed to creating an inclusive workplace that respects every individual, regardless of race, gender, sexual orientation, gender identity, religion, age, disability, or background, everyone is welcome here.
Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.
Location : South Delhi, New Delhi
Experience: 2+ Years
Budget : Up to 5 LPA + ESOPs
Work Schedule : 6 days a week
Roles and Responsibilities:
Reach out to inactive or dormant app users via calls, messages, or other communication channels
Understand why users stopped using the app and address their concerns
Encourage users to re-activate and start using the app again
Build and maintain positive relationships with users
Maintain basic records of user interactions and outcomes
Share customer feedback and insights with internal teams
Skills we are looking for:
Strong communication skills (verbal and written)
Customer handling & relationship management abilities
Persuasion and negotiation skills
Basic understanding of sales or customer conversion
Empathy, patience, and a problem-solving mindset
Comfortable speaking with users and handling objections
Ability to work in a fast-paced startup environment
Why Jumbo:
Work directly with founders and leadership.
Opportunity to shape culture, policies, and people strategy.
Fast learning, high ownership, and real impact.
At Jumbo, we are proud to offer equal opportunities to all. We embrace diversity and inclusion in every aspect of our work. We are committed to creating an inclusive workplace that respects every individual, regardless of race, gender, sexual orientation, gender identity, religion, age, disability, or background, everyone is welcome here.
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