Customer Sales and Support Representative

Customer Sales Service Representative – Milton, Brisbane

Join our dynamic team at the forefront of customer engagement! Situated in Milton, Brisbane. We are seeking a dedicated Customer Support Representative whose role will be crucial in assisting customers with Sandvik parts orders and quotations, directly contributing to the success of our operations and customer satisfaction.

A day in the life of a Customer Support Representative

In this role, you'll be the frontline of our customer service, handling incoming and outgoing calls and managing email correspondence to support your allocated customer base. You will build lasting connections as the go‑to person for parts orders and quotations, ensuring their daily operations run smoothly. This sometimes involves investigating and resolving delivery and order related inaccuracies, so you must have demonstrated problem‑solving skills. You get a strong sense of accomplishment when you solve a customer’s de...