Customer Sales Representative

Job Title: Customer Sales Representative - HVAC & Plumbing

Position Type: Full-Time, Remote

Working Hours: U.S. Hours

About the Role

Our client is seeking a highly skilled Customer Sales Representative (CSR) to serve as a key revenue-driving and customer experience role within our operations. You will manage a high volume of inbound customer inquiries, converting calls into scheduled plumbing jobs while actively promoting their Pipeline Club membership program.

This role requires strong communication skills, empathy, and confidence in handling sales conversations over the phone. As a frontline representative of the company, you will directly impact booking conversion rates, membership adoption, and overall customer satisfaction.

Responsibilities

Inbound Sales & Call Management

• Professionally handle inbound customer calls with empathy, clarity, and confidence.
• Convert customer inquiries into booked pl...