Job Description

Description

The Customer Sales & Service Representative (CSS Rep) will be responsible for growing the parts, service and rental sales volume and expand the customer base by executing business plans, including targeting prospects, as well as exceeding annual goals. Solidify the customer relationship through partnering with them on aftermarket related services - service agreements, fleet analysis and training. This opportunity represents Shoppa's Mid America and requires professionalism, great attitude, good communication skills and outstanding customer service.

Primary Responsibilities (include, but not limited to):

  • Track and follow-up on service quotes both internally and externally
  • Generate service quote completion metrics
  • Promote follow-up with sales representatives
  • Track and record top account visitation notes
  • Track, review, and record “Prospect Accounts” monthly progress
  • Manage, track, and resolve...
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