Customer & Sales Support Associate

Customer & Sales Support Associate – MicroSourcing

Hybrid | Night shift

Position Overview

The Inside Sales Support role will provide critical sales, customer service, and administrative assistance to MicroSourcing’s outside sales team and dealer network. This position is responsible for engaging with existing and prospective customers, maintaining accurate account records, and driving sales initiatives that help grow market share, improve dealer satisfaction, and ensure smooth order processing.

Key Responsibilities

• Sales Outreach & Lead Nurturing: Call on inactive and low-volume accounts to re-engage business.
• Follow up with dealers on aged or pending orders to secure delivery dates.
• Promote current promotions, pricing specials, SPIF programs, and merchandising opportunities.
• Conduct targeted outreach to interior designers, builders, and potential dealer partners.
• Support lead generation e...