Customer Sales Support Representative

Customer Sales Support Representative

Job Description

Customer Sales Support Representative

📍Kocaeli, Turkey

🧭Reports to: CSSC Frontline Supervisor

**What is the job about?**

At Grundfos, we believe that every interaction is an opportunity to create a great experience. As a Customer Sales Support Representative, you’ll be the friendly, resourceful voice helping our customers find the right solutions—whether through calls, emails, or live chats.

You'll join a supportive, collaborative team where your ideas are welcome, your growth matters, and your work drives meaningful change in a global sustainability‑focused organization.

**What you’ll be doing** :

+ Responding to general inquiries across phone, email, and live chat channels
+ Providing quick, accurate information, including quotations, product details, pricing, and delivery timelines
+ Creating and managing customer tickets in SAP CRM
+ Docume...