Job Description

Zoetis Zaventem is looking for a Customer Service & Admin Associate.

The Customer Service & admin representative is part of the Benelux Customer Service Team in the Commercial organization. The employee is the first contact point for all internal & external customers, manages the full Order to Cash (OTC) process and provides administrative & logistic business support to the Commercial Team.

The employee makes sure all admin activities of the Business Units are done to improve customer experience while being compliant with the local legislation and the internal standards.

CORE RESPONSIBILITIES

Order to Cash

Manage direct sales and end-to-end Order to Cash operations within the Service Level Agreement (SLA) timelines. This includes:

  • - order processing & stock management;
  • - solving of service- & invoice-related queries
  • - monitoring of payments & payment conditions.
     

    • Customer relations

  • Build & m...

    • Apply for this Position

    Ready to join Zoetis? Click the button below to submit your application.

    Submit Application