Customer Service Admin

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your contribution will truly make a difference

As a Customer Service Admin, you’ll be at the heart of the business, ensuring customers receive the very best service while supporting sales growth and day-to-day operations. Your key responsibilities will include:

Customer Service & Communication

• Answer incoming calls and respond to enquiries with professionalism and care.
• Keep customers informed about order status, delivery updates, and any potential delays.
• Resolve issues and complaints promptly, ensuring positive outc...