Job Description

Description Overview

In this role you will be responsible for the processing of sales orders, for the UK, EU and International Markets , as well as resolving customer queries and claims, to support the end-to-end orders to cash process.

Scope of the Role

  •  Provide customer support, administer customer services processes and liaise within the company on behalf of the customer 

  • Receive and process customer orders by EDI (electronic data interchange), email or portal, and respond to enquiries, and/or complaints covering items or products ordered

  • Provide customers with accurate delivery dates and liaise with planning team to ensure SAP delivery dates are aligned with availability

  • Research using available information resources and resolve customer issues, if necessary, redirect issues to appropriate resources and or escalate issues requiring urgent attention

  • Serve as a point person for coordination o...

    • Apply for this Position

    Ready to join Perrigo? Click the button below to submit your application.

    Submit Application