Customer Service Administrator

Role - Sales Administrator

Hours - 8am - 5pm

Location - Braintree

Order Processing
* Process customer orders via telephone and email
* Accurately input orders onto the company CRM system
* Check order details for accuracy and resolve discrepancies
* Monitor order progress and update customers when required

Customer and Client Support
* Handle customer and client queries in a professional and timely manner
* Act as a key point of contact for order related enquiries
* Provide information on products, pricing and delivery
* Maintain positive working relationships with clients

Internal Coordination
* Liaise with internal teams to confirm order status and availability
* Support the sales team with day to day administration
* Keep customer and sales records up to date on the CRM system

Administrative Duties
* General office administration and data entry
* Support incoming calls and emails
* Ma...