Job Description

Join a leading storage solutions provider and make a meaningful impact as a Customer Service Advisor. Our client, a market leader in the distribution industry, is seeking a talented individual to join their small and friendly team based in Chelmsford. With a focus on delivering outstanding customer service, this role offers a fantastic opportunity for someone with excellent communication skills and a passion for providing exceptional support to customers.


Job Responsibilities:



  • Engage with customers via telephone, live chat, and email, ensuring a high level of service at all times.

  • Utilise your in-depth knowledge to provide guidance and advice to customers.

  • Process orders efficiently and accurately over the phone.

  • Handle and resolve delivery issues with tact and professionalism.

  • Respond promptly to inquiries, providing assistance across various channels.

  • Undertake gener...

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