Job Description

Job Title: Customer Service Advisor


Location: Holmewood, Chesterfield.


Contract Details: Full Time


Salary: £25, - £30, per annum


Responsibilities:



  • Dealing with inbound customer queries via telephone, email, and the website

  • Providing quotations and processing customer orders

  • Assisting the external sales team with information, pricing, and quotes

  • Liaising with the tech support team for technical product queries

  • Utilising the MS Office suite for documentation and reporting


  • Essential Skills, Qualifications, and Experience:



  • Previous experience in a customer service role, ideally within a commercial (Business to Business) environment

  • Excellent communication and interpersonal skills

  • Strong problem-solving abilities

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