Job Description
Customer Service Administrator
Location: Gloucester (Office Based)
Hours: Full Time | Permanent
Salary: £26,500 per annum
Our client is seeking a Customer Service Administrator to join a busy customer service team within a fast-paced office environment. This role involves handling a high volume of inbound calls, processing orders, resolving customer queries, and ensuring a consistently high level of service.
Key Responsibilities of a Customer Service Administrator:
*
Handle a high volume of inbound customer calls.
*
Process orders via phone and email.
*
Resolve customer enquiries and issues promptly.
*
Complete and maintain accurate customer records.
*
Manage back orders, shortages, and transport queries.
*
Liaise with internal departments to resolve issues.
*
Maintain high productivity and service standards.
Location: Gloucester (Office Based)
Hours: Full Time | Permanent
Salary: £26,500 per annum
Our client is seeking a Customer Service Administrator to join a busy customer service team within a fast-paced office environment. This role involves handling a high volume of inbound calls, processing orders, resolving customer queries, and ensuring a consistently high level of service.
Key Responsibilities of a Customer Service Administrator:
*
Handle a high volume of inbound customer calls.
*
Process orders via phone and email.
*
Resolve customer enquiries and issues promptly.
*
Complete and maintain accurate customer records.
*
Manage back orders, shortages, and transport queries.
*
Liaise with internal departments to resolve issues.
*
Maintain high productivity and service standards.
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