Job Description

Customer Service Administrator
Worksop

SALARY AND BENEFITS:
£

Working Patterns:
Any 5 of 7 days, 8 hours per day with an average of 40 hours as an average working week. Between 6am and 6pm

ROLE INFORMATION:

  • Proactive and reactive communication with customers
  • Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required

  • Liaising with planning and transport regarding late and failed deliveries as well as re-booking

  • Supporting the continuous improvement of customer services department

  • Chasing for any PODS that are not received for deliveries, ensuring that everything is received and is compliant.

  • Contacting delivery points for follow ups.

  • Debriefing site transportation system accordingly to match the paperwork received.

    • YOU WILL POSSESS THE FOLLOWING SKILLS<...

    Apply for this Position

    Ready to join Rapier Employment? Click the button below to submit your application.

    Submit Application