Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Wetherby Branch.

    Wetherby branch is a very successful branch which lies in our Yorkshire East Area of YBS. Wetherby is approximately 8 miles from Harrogate, 12 miles from Leeds City Centre and 12 miles from York. Our branch is in the centre of Wetherby town and benefits from a close proximately to ...

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