Customer Service Advisor

This position is permanent, part time and based in our Bangor (Northern Ireland) office.

Starting salary of £13,114 (£13.45 per hour).

Our internal progression program 'Send My Bag - Levels' is designed to encourage you to build your knowledge and become an invaluable part of our team.

Level 1 - £13,534

Level 2 - £14,112

Level 3 - £15,267

Our aim is for you to achieve Level 3 by the end of year three.

Working Hours

Monday - Friday, 6pm - 10pm

Your contract will be for 18.75 hours per week, consisting of 5 x 4hr shifts including a 15 minute break.

Requirements

With over 100,000 reviews averaging 4.6 / 5, we are the highest reviewed service of our kind worldwide and this has been achieved through providing the highest level of customer service.

A typical day will require you to speak with our customers and courier partners via phone, respond to emails and handle live chat enquiries. As you progres...