Customer Service Advisor

Are you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona

What You'll Be Doing:

As a Customer Service Representative, you'll be the friendly and reliable voice of our company, managing post-sales inquiries and ensuring every customer has a positive experience. Your core responsibilities will include:

• Delivering High-Caliber Service: Providing accurate, expert information and support for post-sales requests.
• Order Management: Accurately logging, validating, and following up on customer orders and requests to ensure timely resolution.
• Customer Advocacy: Striving to achieve the highest possible Customer Satisfaction Survey (CSAT) scores by resolving issues effectively and empathetically.
• Team Contri...