Job Description

Job Title: Customer Service Advisor

Location: Edinburgh City Centre

Pay Rate: £14.02p/hr

Hours: Monday - Friday, 7 hour shifts between 8am-6pm.

Hybrid Working: 3 days per week home working after training

Contract Type: Temporary - 12 months.

Start Date: February and March 2026

Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role.

As part of the IP&I team, you will be providing customers with su...

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