Job Description

Job Title : Service Centre Consultant

Location : Birmingham City Centre (B3)

Contract Type : Temporary - 12 months

Start Date : 23rd February 2026

Pay Rate : £14.02 per hour

Working Pattern :

  • Full-time. Mon-Fri shifts will fall between 8am - 6pm
  • Role requires 1 Saturday shift every 4 weeks 9am-2pm with a day off in the week in lieu.


Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training)

About the Opportunity

Join a team that supports over a million business banking customers with their everyday needs.

As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key.

You'll begin with a 6-week induction led by our friendl...

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