Job Description
Customer Service Advisor
Maritime and Coastguard Agency
Apply before 11:55 pm on Tuesday 17th February 2026
📍 Location: Cardiff (Hybrid)
💷 Salary: £26,607 - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent – Full-time
🏆️ Available Positions: 1
The UK Ship Register (UKSR) is part of the MCA and works to promote the UK flag worldwide to Quality Owners with Quality Ships. Within the UKSR the Registry of Shipping & Seamen (RSS) in Cardiff is responsible for providing front line Customer Service and the issuing of Ships Registration and Seafarers Documentation.
As the Customer Service Advisor, it will be your responsibility to provide a first class, professional Customer Service to existing and potential UK Ship Register customers. Working as part of the team, you will deal with all customer enquiries, maintain accurate records, process customer and online activity in line with the require...
Maritime and Coastguard Agency
Apply before 11:55 pm on Tuesday 17th February 2026
📍 Location: Cardiff (Hybrid)
💷 Salary: £26,607 - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent – Full-time
🏆️ Available Positions: 1
The UK Ship Register (UKSR) is part of the MCA and works to promote the UK flag worldwide to Quality Owners with Quality Ships. Within the UKSR the Registry of Shipping & Seamen (RSS) in Cardiff is responsible for providing front line Customer Service and the issuing of Ships Registration and Seafarers Documentation.
As the Customer Service Advisor, it will be your responsibility to provide a first class, professional Customer Service to existing and potential UK Ship Register customers. Working as part of the team, you will deal with all customer enquiries, maintain accurate records, process customer and online activity in line with the require...
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