Job Description

Job Description

We are working with a Main Car Dealership in the Crawley area of West Sussex who are actively looking for a Customer Service Advisor to join there friendly team.


No Automotive experience necessary. Strong Customer Service background essential!


Job Role – Motor Vehicle Customer Service Advisor


Salary – 24k plus bonus (OTE 32k)


Monday to Friday 8am to 6pm plus 1 in 3 Saturdays 8:30am to 1pm


Customer Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner

  • Advise on estimated costs of repairs and work to be undertaken

  • Sell additional products as appropriate to customers’ needs

  • Advise on timescales and collection arrangements

  • Produce job cards on in-house computer system

  • Update customer and vehicle records

  • Document all warranty work in accord...

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