Customer Service Advisor

Customer Service Advisor
Location: Edinburgh
Hours : Monday - Friday
New vacancy for a Front of House/CSA/Customer Service Advisor  to join a busy accident repair centre.
Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.
Responsibilities of a Front of House/CSA/Customer Service Advisor:

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration
• Scanning Documents
• Booking parts

Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:

• Experience of working in a modern Accident Repair Centre/Bodyshop is desirable  for this role
• Excellent custome...