Job Description
Customer Service Advisor (18-Month Fixed Term Contract)
📍 Birmingham
🕒 Full Time – 37.5 hours per week
💷 Salary: £29,000 per annum
We are recruiting for a Customer Service Advisor, to work full-time, 18-month fixed-term contract, offering a varied, customer-facing role within a facilities and student services setting.
You will be based on-site, working as part of a reception and helpdesk team, acting as the first point of contact for residents, visitors and stakeholders.
Working Hours
The role operates on a rota covering the following shifts:
* Sunday: 8:00am – 8:00pm
* Monday: 8:00am – 8:00pm
* Tuesday: 8:00am – 8:00pm
* Wednesday: 8:00am – 2:00pm
Key Responsibilities
* Act as the primary point of contact for residents via reception, telephone and email, delivering a friendly, professional and supportive service
* Take ownership of all customer enquiries and ensure timely, accurate re...
📍 Birmingham
🕒 Full Time – 37.5 hours per week
💷 Salary: £29,000 per annum
We are recruiting for a Customer Service Advisor, to work full-time, 18-month fixed-term contract, offering a varied, customer-facing role within a facilities and student services setting.
You will be based on-site, working as part of a reception and helpdesk team, acting as the first point of contact for residents, visitors and stakeholders.
Working Hours
The role operates on a rota covering the following shifts:
* Sunday: 8:00am – 8:00pm
* Monday: 8:00am – 8:00pm
* Tuesday: 8:00am – 8:00pm
* Wednesday: 8:00am – 2:00pm
Key Responsibilities
* Act as the primary point of contact for residents via reception, telephone and email, delivering a friendly, professional and supportive service
* Take ownership of all customer enquiries and ensure timely, accurate re...
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