Job Description
Customer Service Advisor - Insurance – Glasgow (or other branch location)
Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input?
Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team.
The Role
You’ll be the first point of contact for our customers – by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards.
This is a varied and people-focused role where clear communication and great service are key.
Key Responsibilities
* Provide excellent customer service and policy support
* Manage mid-term adjustments and c...
Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input?
Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team.
The Role
You’ll be the first point of contact for our customers – by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards.
This is a varied and people-focused role where clear communication and great service are key.
Key Responsibilities
* Provide excellent customer service and policy support
* Manage mid-term adjustments and c...
Apply for this Position
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