Customer Service Advisor

Hours Monday to Friday, 8 00 AM - 4 30 PM Location Molendinar At RACQ, we're good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. About The Role As a Customer Service Advisor, you'll be the first point of contact for our members, ensuring their automotive service needs are met with professionalism and care. You'll coordinate service appointments, manage quotes and invoices, and liaise between customers and technicians to keep everything running smoothly. Welcome customers and assess their automotive service needs. Explain service options, repairs, tyres, and parts availability clearly. Prepare accurate quotes and invoices. Schedule service appointments and manage workflow. Source parts and maintain inventory records. Ensure compliance with RACQ safety and operational standards. About You You're a confident communicator with a genuine passion for helping people and solving problems. You thrive in a fast-paced environment, hav...