Job Description

Customer Service Advisor

Location: Office-based in Slough
Job Type: Full-time, Permanent
Salary: £26000 – £29,000 per annum

My client are an established and growing business who are currently recruiting for a Customer Service Advisor to join their After Sales team. This role would suit someone with a strong customer service background and knowledge of plumbing products.

The successful candidate will act as the first point of contact for customers, providing professional support, resolving enquiries, and ensuring a consistently high standard of service within a busy office environment.

Key Responsibilities

Providing excellent customer service via telephone and email
Handling customer enquiries and resolving issues in a timely and professional manner
Processing transactions accurately using ERP systems (experience with Sage 200 is advantageous)
Sending out replacement parts
Working closely with internal departments to ensure smooth d...

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