Job Description
Sewell Wallis is excited to be partnering with an industry leading West Yorkshire company based in LS12. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team. This West Yorkshire role is offered on a temp to perm basis.
The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach.
What will you be doing?
Delivering exceptional customer service over the phone and via email.
Handling inbound calls from customers and technicians.
Managing enquiries through dedicated customer service mailboxes.
Booking and planning repairs using internal systems.
Liaising with the Planning Team and Regional Managers to resolve queries.
Logging and investiga...
The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach.
What will you be doing?
Delivering exceptional customer service over the phone and via email.
Handling inbound calls from customers and technicians.
Managing enquiries through dedicated customer service mailboxes.
Booking and planning repairs using internal systems.
Liaising with the Planning Team and Regional Managers to resolve queries.
Logging and investiga...
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